Data Governance Solution

November 23, 2025

About the Customer

Customer is a leading international financial services organization, founded in Canada in 1865, dedicated to helping clients achieve lifetime financial security and live healthier lives. The company provides a wide range of insurance (including life, health, wellness, disability, and critical illness), wealth management (mutual funds, annuities, guaranteed investment products, and retirement planning), and asset management solutions to individuals, businesses, and institutions globally. With operations in numerous markets worldwide, including a significant presence in the United States and Asia through various subsidiaries and joint ventures. They are a major global insurer with over $1.5 trillion in total assets under management.

The Challenge

The Asia business acts as a key growth driver for the organization, operating across major markets such as China, Hong Kong, India, Indonesia, Malaysia, the Philippines, Singapore, and Vietnam. Based in Hong Kong, it provides a wide range of life and health insurance, wealth and asset management, and retirement solutions through agency channels, bancassurance, and digital platforms. The region’s strategy centers on growth in emerging markets, strengthening digital capabilities, and deepening relationships with high-net-worth and mass-affluent clients. With strong performance and ongoing investment in innovation, the Asia region continues to play a pivotal role in long-term growth and market leadership.

However, with this growth comes new challenges — particularly in managing and maintaining visibility into data being processed at a large scale, where complexity and fragmentation can reduce transparency and control.

 

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