Customer 720

Customer Hyper-Personalization Leveraging Knowledge Graphs

Leverage Knowledge Graphs to Transform Your Customer Experience

Customers today are always looking for experiences that are more personalized to them. This leaves companies worldwide with the challenge of delivering impactful tailor-made experiences perfect for their target customers. Advanced solutions are essential to meet these demands and uncover new cross-selling opportunities.
To offer a truly hyper-personalized experience, organizations must combine 360° internal insights with 360° external insights. This fusion, known as Customer 720, allows businesses to transform their product-centric model to a customer-centric one by anticipating requirements and delivering customized experiences across all channels.
Our customer hyper-personalization solution, powered by knowledge graphs, offers a transformative approach to creating a unique ‘segment of one’ experience for every customer.

Sample Use Cases

Mortgage Refinance

A mortgage company proactively offers a refinance option to customers when external triggers detect a spike in their searches for ‘low interest rates’ news.

Auto Loan offer

A bank offers a new auto loan for a mini-van when a customer posts about a new addition to their family, based on external life events.

Medical Adjustment

A hospital reduces the dosage of a patient’s blood-pressure medication by combining internal health data with external factors such as changes in exercise and diet.

Home Insurance Upgrade

An insurance company upgrades a customer from rental insurance to home insurance after detecting a new mortgage application, using external triggers.

Get Started Today

Transform your customer engagement strategy with our customer hyper-personalization solution. Deliver personalized experiences that drive customer satisfaction and business growth through knowledge graphs. Contact us to schedule a demo or learn more about how our solution can help you achieve your customer-centric goals.

How it Works

Our customer hyper-personalization solution integrates internal and external data from structured and unstructured sources using advanced graph technology. It helps in:

Impactful Outcomes

Optimize access and bolster security with integrated digital identity management that improves efficiency and ensures compliance.

Hyper-Personalized Customer Experience

Deliver interactions that are uniquely tailored to each customer.

Increased Revenue Growth

Drive additional sales through targeted offers & recommendations.

Decreased Operational Costs

Improve efficiency and operational processes using data-driven insights.

Enhanced Customer Retention

Build stronger relationships through one-on-one engagement.

Improved Customer Acquisition

Attract new customers with tailor-made offers.

Better Input on Product Design & Campaigns

Gain valuable insights to improve products and marketing strategies.

Features

Dynamic Interaction

Data Integration

The system collects and unifies data from internal sources (Internal-360) and external triggers (External-360), including structured and unstructured data from various sources in real-time and batch modes.

Customer Views

Trigger Detection

The system keeps track of and identifies key life events such as education milestones, new hobbies, career changes and more, logging them as external triggers.

Seamless Integration​

AI-Driven Insights

Our AI engine analyzes these triggers to generate actionable insights and recommend future actions, improving customer satisfaction and identifying cross-selling opportunities.

Why Choose The Knode?

The Knode streamlines the investigation process, reducing time and resource costs while increasing accuracy and compliance. Learn more.
Visit The Knode to explore how this platform can revolutionize your financial crime investigation efforts.
Contact us

We Measure the Success by the value delivered to Your End Users

We’re happy to answer any questions and help you determine which of our capabilities best fits your needs. 

Contact : 614-356-8153 
Email : info@dataeconomy.io 
Your benefits:
  • Speed to Market
  • Deep Domain Expertise
  • Competitive Pricing
  • Results-Driven
  • Delivery Assurance
  • Low TCO
What happens next?
1

We schedule a call at your convenience 

2

We do a discovery and consulting meeting 

3

We prepare a proposal 

Let's Connect