About the Customer
Customer is one of the USA’s oldest and largest financial institutions, with $218.3 billion in assets as of June 30, 2025. Headquartered in Providence, Rhode Island, the bank offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. In Commercial Banking, the group offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities.
The Challenge
Customer faced significant challenges in maintaining real-time visibility across its AWS Data Lake environment. Monitoring was fragmented across multiple cloud services, making it difficult for operations teams to quickly identify and resolve performance bottlenecks. The lack of an integrated observability framework led to delays in detecting pipeline failures, resulting in missed SLAs for business reporting cycles and increased operational risk.
The Solution
DataEconomy implemented a unified Data Lake Observability Framework combining AWS native services with open-source technologies to provide real-time visibility across metrics, logs, dashboards, and alerts. The solution enabled proactive monitoring, faster issue resolution, and cost optimization.
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